Cookie Policy
1. Introduction
This Cookie Policy explains how SynovaMed uses cookies and similar technologies when you visit our website.
Cookies help us ensure that our website works correctly, remember your preferences, understand how visitors use our website, and improve the services we provide.
This policy explains what cookies are, how we use them, the types of cookies we may use, and how you can manage your preferences.
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to help websites function effectively, improve user experience, and provide information about how visitors interact with the site.
3. How We Use Cookies
We use cookies for the following purposes:
Essential Website Functions
Some cookies are necessary for our website to function properly. These may support essential services such as:
- Login functionality
- Basket and checkout processes
- Website security features
Preferences and User Experience
Cookies may be used to remember your choices and preferences, including:
- Cookie consent selections
- Language preferences
- Other website settings
Website Analytics and Performance
Where you have provided consent, we use cookies to understand how visitors use our website. This helps us:
- Monitor website performance
- Identify improvements
- Enhance user experience
Marketing Measurement
Where you have provided consent, cookies may be used to measure the effectiveness of our marketing activities and understand how users interact with our website.
Security and Fraud Prevention
Cookies may help us detect and prevent fraudulent activity and support the security of our website and services.
4. Categories of Cookies We Use
We use the following categories of cookies:
Cookie Category
Purpose
Strictly Necessary Cookies
Required for essential website functions and cannot be disabled.
Preference Cookies
Remember your choices and improve your experience when using our website.
Analytics Cookies
Help us understand website usage and performance. These are only used with your consent.
Marketing Cookies
Help measure marketing activity and provide relevant content where consent has been provided.
Details of the specific cookies used on our website, including any third-party cookies, are provided through our cookie consent banner.
5. Managing Cookies
When you first visit our website, you will be given the option to manage your cookie preferences. You can:
- Accept all cookies
- Reject non-essential cookies
- Manage preferences by cookie category
You can change your preferences at any time by selecting the “Cookie Settings” link in the website footer.
You can also block or delete cookies through your browser settings. Further guidance is available at aboutcookies.org.
Please note that blocking essential cookies may prevent parts of our website from functioning correctly.
6. How Long Cookies Last
Cookies remain on your device for different periods depending on their purpose.
- Session cookies are deleted when you close your browser.
- Persistent cookies remain until they expire or are deleted.
Most persistent cookies used by our website remain active between 24 hours and 26 months.
7. Third-Party Cookies
Some cookies on our website may be placed by trusted third parties, such as analytics providers.
Where required, we have appropriate agreements in place with these providers to ensure information is handled securely and appropriately.
Third-party providers have their own privacy and cookie policies, which apply to the cookies they place. Details of these providers are provided through our cookie consent banner.
8. Legal Basis
We use cookies in accordance with applicable data protection and privacy legislation, including:
- Privacy and Electronic Communications Regulations (PECR)
- UK General Data Protection Regulation (UK GDPR)
- Information Commissioner’s Office (ICO) guidance on cookies and similar technologies
Non-essential cookies are only used where you have provided consent.
9. Contact Us
If you have any questions about our use of cookies, please contact us:
Email: info@synovamed.co.uk
10. Policy Review
This Cookie Policy is reviewed every two years or sooner if there are significant changes to legislation, regulatory guidance, or our use of cookies.